What Good Managers Understand About Successful Cross-Border Teams

One thing good managers understand is norms. They establish them at the start, monitor them throughout, and quickly address bad ones when they develop.

But what are norms in a team context?

Norms are standards of behavior. They make teamwork easier and smoother, but they can also lead to conflict if individual members violate them.

Why is it important for team managers to understand group norms?

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