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The Art of Apologizing Effectively Across Cultures

  We all make mistakes. Nobody is perfect, and we all need to apologize at some point in our lives. Apologizing is important because it shows that you take responsibility ...
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How To Overcome The Top 4 Communication Barriers In The Workplace

  Globalization means many of us are enjoying the benefits of working in a more diverse team, but diversity can bring challenges around communication. Savvy HR managers are ...
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This Is Why Your Tone in English Matters in Customer Success

  Imagine a customer reaching out to your company's support team, frustrated after a recent purchase. They express their disappointment in the product and are seeking a ...
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8 Effective Ways to Stick to New Habits

  New year, new me? The start of a new year is a time for fresh beginnings and the chance to turn over a new leaf. It's no surprise, then, that New Year's resolutions are ...
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+20 Other Ways to Say Thank You At Work

  Saying 'thank you' more often at work can have a very powerful impact. Adam Grant considers appreciation to be "one of the single most sustainable motivators at work". ...
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14 Effective Tips to Give And Receive Peer Feedback

  Listen on Spotify Peer feedback, or the art of evaluating your colleague's performance, has vast potential for change and improvement, but only if done correctly. Giving ...
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14 Simple Rules That Will Make You A Better Communicator

  Think for a second about all the conversations that you found extremely interesting and that you still remember. What do they all have in common? How can you have more of ...
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How To Make The Most Of Your L&D Training Budget Before It's Too Late

It's that time of year again when HR and L&D teams around the world start thinking about how to make the most of their learning and development training budgets. With so many ...
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4 Fascinating Examples of Cultural Differences In the Workplace

  Listen to this episode on Spotify. If you work in a multicultural workplace, there may be situations where you think you understand something in one way and later realize ...
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