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7 Quick Tips to Build Rapport in the Workplace

  If there is a skill that will help you develop mutual trust, friendship, and understanding, that is building rapport. This communication skill is crucial for anyone ...
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The Art of Apologizing Effectively Across Cultures

  We all make mistakes. Nobody is perfect, and we all need to apologize at some point in our lives. Apologizing is important because it shows that you take responsibility ...
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This Is Why Your Tone in English Matters in Customer Success

  Imagine a customer reaching out to your company's support team, frustrated after a recent purchase. They express their disappointment in the product and are seeking a ...
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8 Effective Ways to Stick to New Habits

  New year, new me? The start of a new year is a time for fresh beginnings and the chance to turn over a new leaf. It's no surprise, then, that New Year's resolutions are ...
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14 Effective Tips to Give And Receive Peer Feedback

  Listen on Spotify Peer feedback, or the art of evaluating your colleague's performance, has vast potential for change and improvement, but only if done correctly. Giving ...
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4 Fascinating Examples of Cultural Differences In the Workplace

  Listen to this episode on Spotify. If you work in a multicultural workplace, there may be situations where you think you understand something in one way and later realize ...
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How To Unlock Self-Directed Learning According To L&D Expert

  Listen to this episode on Spotify, Apple Podcasts, Google Podcasts, or Buzzsprout. There is no one theory or model of adult learning that explains everything we know about ...
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Spooky Halloween Idioms For Any Day Of The Year

    In this Halloween-themed post, we look at some spooky idioms that you can use for Halloween or any other day of the year. Le'ts start with a little story. Play the ...
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The Key To Agreeing And Disagreeing Effectively Across Cultures

  Agreeing and disagreeing are a fundamental part of collaboration. Learning how to do it effectively without offending anyone gets more difficult when you are interacting ...
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