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How To Have More Productive Conversations At Work

In today's fast-paced business world, it's easy to get tangled up in miscommunication. A meeting that takes longer than planned, a team discussion that just doesn't seem to ...
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7 Quick Tips to Build Rapport in the Workplace

If there is a skill that will help you develop mutual trust, friendship, and understanding, that is building rapport. This communication skill is crucial for anyone working ...
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The Art of Apologizing Effectively Across Cultures

We all make mistakes. Nobody is perfect, and we all need to apologize at some point in our lives. Apologizing is important because it shows that you take responsibility for ...
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This Is Why Your Tone in English Matters in Customer Success

Imagine a customer reaching out to your company's support team, frustrated after a recent purchase. They express their disappointment in the product and are seeking a ...
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8 Effective Ways to Stick to New Habits

New year, new me? The start of a new year is a time for fresh beginnings and the chance to turn over a new leaf. It's no surprise, then, that New Year's resolutions are so ...
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14 Effective Tips to Give And Receive Peer Feedback

Listen on Spotify Peer feedback, or the art of evaluating your colleague's performance, has vast potential for change and improvement, but only if done correctly. Giving ...
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4 Fascinating Examples of Cultural Differences In the Workplace

Listen to this episode on Spotify. If you work in a multicultural workplace, there may be situations where you think you understand something in one way and later realize ...
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How To Unlock Self-Directed Learning According To L&D Expert

Listen to this episode on Spotify, Apple Podcasts, Google Podcasts, or Buzzsprout. There is no one theory or model of adult learning that explains everything we know about ...
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Spooky Halloween Idioms For Any Day Of The Year

In this Halloween-themed post, we look at some spooky idioms that you can use for Halloween or any other day of the year. Le'ts start with a little story. Play the ...
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