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Hi, Hey, or Dear? Choose the Right Email Greeting

We've talked about the most helpful email phrases you need to know; now let's focus on the very beginning –your email greeting. If you've ever wanted to ignore an email ...
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8 Ways to Make Your Point With Precision & Clarity

How do you get to the point in a clear way? Being a good communicator is a part of being an effective manager, a productive employee, and a successful person. And speaking ...
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How To Effectively Reduce Your Accent in English!

Learning English is hard. You study the rules, and then you have to learn the exceptions to those rules. And after you study the grammar and memorize the vocabulary, you ...
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7 Quick Tips to Build Rapport in the Workplace

If there is a skill that will help you develop mutual trust, friendship, and understanding, that is building rapport. This communication skill is crucial for anyone working ...
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The Art of Apologizing Effectively Across Cultures

We all make mistakes. Nobody is perfect, and we all need to apologize at some point in our lives. Apologizing is important because it shows that you take responsibility for ...
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How To Overcome The Top 4 Communication Barriers In The Workplace

Globalization means many of us are enjoying the benefits of working in a more diverse team, but diversity can bring challenges around communication. Savvy HR managers are ...
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This Is Why Your Tone in English Matters in Customer Success

Imagine a customer reaching out to your company's support team, frustrated after a recent purchase. They express their disappointment in the product and are seeking a ...
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8 Effective Ways to Stick to New Habits

New year, new me? The start of a new year is a time for fresh beginnings and the chance to turn over a new leaf. It's no surprise, then, that New Year's resolutions are so ...
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+20 Other Ways to Say Thank You At Work

Saying 'thank you' more often at work can have a very powerful impact. Adam Grant considers appreciation to be "one of the single most sustainable motivators at work". The ...
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